From AED 60 / Hour
who we are
We understand that life can be challenging, and sometimes you need a helping hand.
Extra Hand was founded by the seasoned experts behind Engineers to Be (ETB) and Alpha M Educational and Sports Services, a leading group in the education and service sector with over 13 years of experience in the UAE and UK.
Our concept is simple but powerful: we provide qualified, personal assistants and nannies to support families inside the mall.
our services
We provide qualified, personal assistants and nannies to support families
Child and elderly care Service
Caring for your loved ones requires patience, dedication, and trust. At Extra Hand, our trained nannies and caregivers provide safe, attentive, and personalized care for children and the elderly.
flexible, on-demand staffing
Whether you need last-minute help for a private event, household chores, or office errands, we provide professional assistants on short notice with flexible schedules and customizable services.
Support for Shops and restaurants
Our on-demand staff helps shops, cafés, and restaurants maintain smooth operations. From assisting customers to handling day-to-day tasks, Extra Hand ensures your business never misses a beat.
Partnering with Play & recreational areas
We collaborate with recreational centers, play zones to provide reliable staff support. From supervising children’s activities to assisting with event coordination, our team enhances safe & enjoyable experiences for families.
why choose us
we help increase time spent, repeat visits, and overall customer satisfaction
Experts in family services
We work with over 15,000 families every year, delivering high-quality services tailored to the needs of modern-day parents and children. We know what families expect — and we deliver beyond expectations.Trusted by Partners, Love by Kids
From structured learning to playful care, our team is trained to handle children in public spaces, giving parents the confidence to enjoy their mall time knowing their little ones are safe, nearby, and happyOrganizers of School Trips
We regularly organize school trips to attractions across different malls, providing safe, educational, and fun experiences for children while fostering strong community connections.
how it works
Involves just a few incredibly easy steps
Getting your own Extra Hand is simple, seamless, and designed around your lifestyle:
Book online or Walkin
Families can reserve their Extra Hand ahead of time through our website or app — just select your preferred mall, the gate you’ll enter from, and your favorite
1
choose your package
Select a fixed number of hours to enjoy your shopping or dining without interruption. Open Appointment: Not sure how long you’ll stay? No problem
2
Your Extra Hand
Whether you need help keeping your kids safe and entertained nearby, carrying shopping bags, assisting with groceries, or simply getting guidance through the mall
3
testimonies
Our Happy Customers
Extra Hand has been a lifesaver for my family. Their nanny service is reliable and caring, and I feel completely at ease knowing my children are in safe hands. Their nanny not only takes great care of my toddler but also keeps her engaged with fun and educational activities. It feels like having an extended family member I can trust.
